How we use your information
What information is collected
When you register at v999, your name, mobile number, email address, and date of birth are collected. National ID or passport information may be requested for identity verification purposes. Payment-related details such as bKash or Nagad account numbers are also securely stored for financial transactions. When you browse the platform, technical information such as device type, IP address, and browser details are automatically logged. This information is used solely to improve platform security and the user experience. We never collect more information than is necessary.
How your information is kept secure
V999 uses the highest-grade encryption technology to store your personal information. Our servers undergo regular security audits and multiple layers of protection are in place to prevent unauthorized access. Your account password is never stored in plain text; it is kept in hashed form so that no one can read it. If a suspicious login attempt is detected, we immediately alert the user and may temporarily lock the account. Our data security team monitors around the clock to ensure no data breach occurs.
Sharing Information with Third Parties
V999 never sells your personal information to advertisers or third parties. Limited information may be shared with approved partner organizations solely for payment processing, identity verification, and fraud prevention. These partners are also required to comply with our privacy standards and may not use the information they receive for any other purpose. In the case of a lawful request from a law enforcement agency, information may be provided in accordance with applicable laws in Bangladesh. Even in such situations, only the legally required minimum amount of information is disclosed — nothing more.
Cookies & Tracking Technologies
Cookies are used on the v999 platform to enhance your experience. Cookies keep your login session active and save your preferred settings, so you don't have to log in again each time. We only use functional and security-related cookies; third-party advertising tracking cookies are not active on our platform. You can disable cookies from your browser settings, though some features may become limited as a result. We endeavor to notify users in advance of any changes to our cookie policy.
Your Rights & Controls
Every user at v999 has the right to view, correct, and delete their own information. You can update your personal information at any time from your account settings. If you wish to permanently close your account, contact our support team and we will arrange for your data to be deleted in accordance with applicable law. Even after a data deletion request, certain transaction records may be retained for a specified period due to legal obligations. Our support team is always ready to help with any questions or concerns you have about the protection of your information.